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Ticket System Upgraded ~ Multi Attachments

Good News to report ~ Focus One Design’s Ticket and Support center has received a much needed improved upgrade.

Please  use the Ticket System found at: http://focusonedesign.ca/tickets and send in any requests, updates or support inquiries this way…

Focus One Design is streamlining all requests into a easier to use managable area. Easier for both you and administration purposes. Focus One Design looks forward to all requests sent this way, and you will be pleased to hear Multi uploaded attachements are now accepted.

To add more than 1 file at the same time – Follow these very simple steps:

Once you click on “Open Ticket”, and fill out the details – hit on “Choose File” (select the file you want to add from your computer) and then click on “open” from your computer window – next, to add more files – click on “Choose File” again and do so over and over again to add up to 20 files at same time. Then click on “Create Ticket”.

Very Simple & Easy to use – this is great news: now more than 1 file can be uploaded at the SAME TIME. Remember any format is accepted, and if you find a format not accepted – please get in touch so it can be added to the system

  • .pdf
  • .doc
  • .docx
  • .jpg
  • .gif
  • .mp3
  • .rtf

Anything from Adobe Reader documents, Word files, Images and even MP3 audio sound files. If your file is a very large file in size, then be sure to try DropBox, where a “Shared Folder” can be arranged.

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